Privacy Policy
Welcome to UrBot, the pioneering horticulture e-commerce platform in India. This Privacy
Policy explains how we use, share, and protect the personal information we collect when you
use our services. By visiting and using our platform, you agree to the terms set out in this
Privacy Policy.
UrBot.in recognises the importance of maintaining your privacy. We value your privacy and
appreciate your trust in us. This Policy describes how we treat user information we collect on
http://www.urbot.in and other offline sources. This Privacy Policy applies to current and
former visitors to our website and to our online customers. By visiting and/or using our
website, you agree to this Privacy Policy.
Urbot.in is a property of Urban Botany Agritech Pvt. Ltd., an Indian Company registered
under the Companies Act, 2013 having its registered office at D-34, Mange Ram Park, Block
A, Budh Vihar Phase I, Nithari, Delhi, 110086
Introduction:
At UrBot.in, your privacy is paramount. We are committed to upholding the integrity of your
data and safeguarding your contact preferences. This policy outlines the information we
collect, its usage, and how it might be shared. By using our platform or services, you consent
to the terms elucidated in this Privacy Policy and our Terms of Use.
Data Collection:
- We do not retain credit card details or other sensitive data. UrBot.in partners with
leading payment gateways to ensure safe and efficient payment methods. Your
payment details are securely processed by these gateways; they never traverse
through our platform.
-
All information collected aids in product and service provision, billing, identity
verification, service enhancements, and for communication and research purposes.
-
We keep your email and other personal data confidential and share them only with
our service partners (e.g., payment processors) essential for service facilitation.
These entities have access to necessary information but are prohibited from using it
for unrelated purposes.
Information We Collect:
- Personal Information: This includes your name, address, email address, phone
number, payment details, and other information you provide when you register, make
a purchase, or contact our customer service.
- Usage Information: Details about your browsing habits, product preferences, and
interactions with our platform.
- Device and Log Information: Information about the device you use to access our
platform, including IP address, browser type, and other device identifiers.
Use of your personal information
We use information to contact you: We might use the information you provide to
contact you for confirmation of a purchase on our website or for other promotional
purposes.
We use information to respond to your requests or questions. We might use your
information to confirm your registration for an event or contest.
We use information to improve our products and services. We might use your
information to customize your experience with us. This could include displaying
content based upon your preferences.
We use information to look at site trends and customer interests. We may use your
information to make our website and products better. We may combine information
we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our
company, our customers, or our websites.
We use information for marketing purposes. We might send you information about
special promotions or offers. We might also tell you about new features or products.
These might be our own offers or products, or third-party offers or products we think
you might find interesting. Or, for example, if you buy tickets from us we'll enroll you
in our newsletter.
We use information to send you transactional communications. We might send you
emails or SMS about your account.
We use information as otherwise permitted by law.
Cookies & User Tracking:
- When you access UrBot.in, a cookie is placed on your device. Cookies, small data
elements with unique identifiers, improve website accessibility and enrich user
experiences.
- We employ cookies to store session details, encrypt login data, offer services, and
conduct user analytics. We might also accumulate information like browser type,
default language, visit timestamps, etc., to understand user behavior and discern
patterns.
- UrBot.in endeavours to shield personal data from unwarranted exposure or
modification.
Data Protection & Security:
- Your personal data is not sold or leased. We store your information as long as
required for business or as mandated by legal or tax regulations.
- We have incorporated encryption and other security protocols to guard the
information. All user passwords in our system are secured using advanced
cryptographic techniques.
- Both UrBot.in and our hosting partners ensure data protection against unauthorized
breaches.
Information Sharing & Disclosure:
- Disclosing personal data online, such as in reviews or public profiles, makes it
accessible to others. Your username, but not your email, is visible when you
comment or message on our platform.
- Creating an account or placing orders might involve using your email for
administrative updates or promotional communications based on your order history
and preferences.
- Your identifiable and non-identifiable data assists us in refining our platform, tailoring
features, and developing new services.
- UrBot.in might have to disclose data in specific situations, like legal compliance,
addressing fraud, or ensuring public safety. We may also share non-personal,
aggregated statistics, like "40% of UrBot.in users prefer organic fertilizers." However,
individual data is never shared without explicit consent.
- Under Section 72A of the Information Technology Act, 2000, any deliberate and
knowing disclosure of an individual's information without their explicit consent,
leading to a breach of lawful contract, is punishable. UrBot.in abides by this
provision. Violators could face up to three years of imprisonment and/or a fine of up
to Rs. 5,00,000.
- As per Section 72 of the Information Technology Act, 2000, any individual gaining
unauthorized access to electronic records, documents, or any other material and
revealing it without the consent of the concerned individual will be subjected to legal
actions. This can lead to an imprisonment of up to two years, a fine of up to Rs.
1,00,000, or both.
Modifications to Privacy Policy:
Our Privacy Policy may undergo periodic updates. You're encouraged to revisit this section
to stay informed. Your sustained use of UrBot.in signifies your agreement with any policy
revisions.
Mobile Application Privacy Policy: (Launching Soon)
- Our mobile application reflects the privacy standards upheld by UrBot.in. The app
might collaborate with third-party services that could gather identifiable data. This
includes services like Google Play Services, Firebase Analytics, and others.
- The app's operational framework may incorporate third-party code/libraries,
potentially using cookies to enhance their functionality. If you reject these cookies,
some app features might be inaccessible.
Links & External Sites:
UrBot.in might host links to external sites. Navigating to these sites will subject you to their
privacy policies, over which we have no control. Exercise caution and be informed about
their data handling practices.
Children’s Privacy:
UrBot.in isn’t intended for users below 13 years. If we learn of personal data from such
users, we’ll promptly delete it. Parents/guardians must inform us if they're aware their child
has shared data with us.
Grievance Officer
- In accordance with Information Technology Act 2000 and rules made there under, the
name and contact details of the Grievance Officer are provided below:
Mr.______________________
Address: ______________________
Phone: +91____________________
Email: ________________________
Updates to this policy
- From time to time we may change our privacy practices. We will notify you of any
material changes to this policy as required by law. We will also post an updated copy
on our website. Please check our site periodically for updates.
Jurisdiction & Legal Compliance
- If you choose to visit the website, your visit and any dispute over privacy is subject to
this Policy and the website's terms of use. In addition to the foregoing, any disputes
arising under this Policy shall be governed by the laws of India. We comply with all
applicable Indian laws regarding the collection, use, and retention of personal data.
This includes, but is not limited to, the Information Technology Act, 2000, and the
rules thereunder.
Continuous Review and Updates:
- UrBot.in consistently reviews and refines its security practices to uphold and ensure
the integrity of our user's sensitive data. Users are encouraged to periodically review
this clause and our entire privacy policy to stay informed.
- By using our platform, you agree to the aforementioned terms and trust us with
ensuring the protection of your data as per the stipulated regulations.
Contact:
- For queries or feedback regarding our Privacy Policy, please contact us.
Drafted By:
Mr.Utsav Mishra
Lawyer
UrBot.in
